U.S. Copyright Office
Library of Congress
Reengineering Program

The U.S. Copyright Office Reengineering Program

In summer 2007, the Copyright Office implemented its multi-year business process reengineering initiative to improve the efficiency and timeliness of the Copyright Office’s public services. In particular, the Office will began beta testing of online registration.

The reengineering initiative aims to produce a more efficient and effective customer-based registration and recordation process through specific project objectives. It will reshape the Office’s future and its services to creators and users of copyrighted works. The focus of this effort is to reengineer the Office’s principal business processes and public services of registering claims, recording documents, acquiring works for the Library of Congress, answering public requests, maintaining records and accounts, and processing licenses.

One major objective of the reengineering program is to increase the availability of Copyright Office services online. Another is to make Office records more promptly available via the Internet. Information technology improvements will provide better tracking of individual items in the workflow.

The Copyright Office’s reengineering methodology has been to evaluate the current or “as is” environment, to identify a future or “to be” environment, and then to implement the “to be” environment. The Office has completed the first two of these tasks and is now nearing the completion of the implementation phase of the reengineering plan. Significant progress has been made in defining improvements for its core business processes and mapping a comprehensive information technology strategy.

To learn more about the Copyright Office reengineering program, read RENEWS, the Office’s reengineering newsletter.

Copyright Office Reengineering Newsletters (RENEWS)
PDF June 2007 Librarian Approves Copyright Office Reorganization Package
PDF March 2006 Preregistration Goes Live in eCO Service
PDF December 2005 Staff Gathers for All Hands Meeting
PDF August 2005 COPICS-to-Voyager Conversion Project Nears Completion
PDF June 2005 Selection Pilot Begins in Examining Division
PDF March 2005 An Update on the IT Front
PDF November 2004 Getting to Know the New Copyright System Through Pilot Processing
PDF August 2004 Ensuring a Secure and Reliable System
PDF July 2004 Reengineering Update at All Hands Meeting
PDF June 2004 What's IV & V
PDF May 2004 New IT System - What Will Happen When?
PDF March 2004 Organization Update
PDF December 2003 Staff Gathers for All Hands Meeting
PDF November 2003 IT Reengineering Funding Approved
PDF October 2003 Copyright IT Contract Awarded
SRA International to Build the New Systems Infrastructure
PDF July 2003 A Closer Look at Cooperative Efforts of Library Services and Copyright
PDF June 2003 An Assessment of Reengineering to Date
PDF April/May 2003 Joint Issue Groups Update
Cooperative Efforts with Library Services Continue
PDF March 2003 Licensing Organization Work Underway
PDF January 2003 Introducing the ITTRB and the LC Advisory Committee
PDF October 2002 Reorganization Progress
PDF July 2002 Reengineering Implementation Milestones Achieved
PDF June 2002 Register Claim Team Presents Process Recommendations
PDF April 2002 Reengineering Work Moves Forward